← Back to Home

Terms of Service

Last updated: December 23, 2024

IMPORTANT MEDICAL DISCLAIMER

DiagnoGenie is NOT a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of qualified healthcare providers with any questions regarding medical conditions.

1. Acceptance of Terms

By accessing and using DiagnoGenie (“the Service”), you accept and agree to be bound by the terms and provision of this agreement.

2. Description of Service

DiagnoGenie is an AI-powered health information tool that provides general health insights based on symptoms you report. The Service is designed for informational and educational purposes only.

What We Do:

  • Analyze symptoms using artificial intelligence
  • Provide general health information
  • Suggest when to seek medical attention
  • Generate health reports for your reference

What We Do NOT Do:

  • Provide medical diagnoses
  • Replace professional medical consultation
  • Prescribe treatments or medications
  • Offer emergency medical services

3. Medical Disclaimer and Limitations

3.1 Not Medical Advice

THE SERVICE IS NOT INTENDED TO PROVIDE MEDICAL ADVICE, PROFESSIONAL DIAGNOSIS, OPINION, TREATMENT, OR SERVICES.The information provided through the Service is for general informational purposes only and should not be considered medical advice.

3.2 No Doctor-Patient Relationship

Use of the Service does not create a doctor-patient relationship between you and DiagnoGenie, its operators, or any healthcare professionals associated with the Service.

3.3 Accuracy Limitations

While we strive for accuracy, the AI-generated insights may not be complete, accurate, or applicable to your specific situation. Medical conditions are complex and require professional evaluation.

3.4 Emergency Situations

IN CASE OF MEDICAL EMERGENCY, CALL EMERGENCY SERVICES (911 in the US) IMMEDIATELY.Do not rely on the Service for emergency medical situations.

4. User Responsibilities

4.1 Accurate Information

You agree to provide accurate and complete information when using the Service. Inaccurate information may lead to inappropriate suggestions.

4.2 Professional Consultation

You acknowledge that you should always consult with qualified healthcare professionals for:

  • Any health concerns or symptoms
  • Before making any medical decisions
  • Before starting, stopping, or changing any treatment
  • For proper medical diagnosis and treatment

4.3 Age Restrictions

The Service is intended for users 18 years and older. Users under 18 must have parental consent and supervision.

5. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. By using the Service, you consent to our data practices as described in our Privacy Policy.

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • DiagnoGenie and its operators shall not be liable for any direct, indirect, incidental, special, or consequential damages
  • We make no warranties about the accuracy, completeness, or reliability of the Service
  • You use the Service at your own risk
  • Our total liability shall not exceed the amount you paid for the Service in the past 12 months

7. Indemnification

You agree to indemnify and hold harmless DiagnoGenie, its operators, employees, and affiliates from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

8. Intellectual Property

The Service and its original content, features, and functionality are owned by DiagnoGenie and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

9. Prohibited Uses

You may not use the Service:

  • For any unlawful purpose or to solicit others to unlawful acts
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To transmit, or procure the sending of, any advertising or promotional material without our prior written consent
  • To impersonate or attempt to impersonate the company, a company employee, another user, or any other person or entity
  • In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful

10. Subscription and Payment Terms

Some features of the Service may require payment. By subscribing to paid features, you agree to pay all applicable fees. Subscriptions automatically renew unless cancelled. Refunds are provided according to our refund policy.

11. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

13. Governing Law

These Terms shall be interpreted and governed by the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of [Your Jurisdiction].

14. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law.

15. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: legal@diagnogenie.com

Address: [Your Business Address]

Phone: [Your Contact Number]

Remember

DiagnoGenie is a tool to help you understand your health better, but it should never replace professional medical care. When in doubt, always consult with a healthcare professional.